What am I to expect from the PC Club Forums?

Since the bulletin board is real-time, it is impossible for us to confirm or review the validity of the information being posted. Please remember that PC Club does not actively monitor the contents of, and are not responsible for, any messages posted. We do not vouch for, or warrant the accuracy, usefulness, or completeness, of any message. In addition, we are not responsible for the contents of any message, including those of moderators. The messages express the views of the author of the message, not necessarily the views of PC Club or their associates. Any information contained in this forum is delivered “as-is” without any form of warranty expressed or implied. Any use or referral of the information contained within is strictly at your own risk.

What about technical support?

Although the PC Club forums are a good place to discuss and attempt to resolve technical issues, it should not be considered a substitute for contacting PC Club through our normal support channel. Your unique computer configuration or situation may require more personalized technical support in which a PC Club technician would be able to help you better.

What if I want to complain about something? Isn't this a public forum?

The people who can help you don't necessarily read the forum to help you. Please use the Customer Feedback form if you need to get an issue addressed. This form sends the requests to managers and regional managers of the location or service in question so it can be properly addressed.

It might feel that you need to vent your fustration on the forum, however it is being hosted by PC Club. It is as if you went to someone's house and say bad things about them in front of their guests. It is rude and not allowed. Don't blame us if we delete, remove, lock or ban you for your actions if you do this.

What do I do about a problem post?

Any user who feels that a posted message is objectionable or offensive is encouraged to contact us immediately by sending an email to webmaster@pcclub.com. We have the ability to remove objectionable messages, and will make every effort to do so within a timely manner if we determine that removal is necessary. This is a manual process however, so please understand that we may not be able to remove or edit particular messages immediately.

What is not allowed on the PC Club Forums?

By using this service, you agree not to use the PC Club Forums to post any material which is knowingly inaccurate, abusive, vulgar, knowingly false and/or defamatory, hateful, harassing, obscene, racial, profane, sexually oriented, threatening, invasive of a person’s privacy, or otherwise violates any law. You agree not to post any copyrighted material unless the copyright is owned by you . You agree not to post any advertising, URL’s with affiliate id’s or tracking numbers or anything which actively promotes a site or company. You agree not to use the addresses of any member on the forums for any other purpose than 1-1 personal communication. Any mailing in bulk to the forum members (outside of official PC Club communication) or any unsolicited e-mail to members will result in immediate suspension of your membership. You agree not to use more than one registered forum account and not to represent yourself as another person, company or entity.

RULES FOR THESE FORUMS * * * IMPORTANT, MUST READ * * *

--The following is strictly prohibited on the PC Club Forums and may result in immediate account suspension:--

• Posting something to the PC Club Forums which personally attacks another forum member.
• Posting any profanity (harsh or mild) in the TOPIC/SUBJECT of your post.
• Posting anything that contains any type of racial or ethnic slurs.
• Registration of more than one PC Club forum account.
• Use of a false or invalid e-mail address in your account information.
• Posting of any form of advertising. This includes, but is not limited to: links to any website selling products similar to PC Club, URL's with affiliate code referrer tags, tracking numbers or anything which actively promotes a site or company.
• Promoting links to EBay auctions or other auction sites.
• Posting links or promotions for affiliate or rebate sites.
• Posting a coupon or promotion for a company you work for under the guise that you are a consumer.
• Posting shopping experiences for a company you work for under the guise that you are a consumer.
• Posting Information on how to defraud any company or promotion of any kind of illegal or unethical activity.
• Anything that violates the trademark or copyright of another company including anything that may violate the Digital Millennium Copyright Act. This includes the subjects of illegal software and media copying and use, and the trading/selling of hacked, cracked or otherwise pirated software.

--The following is also expected when using the PC Club Forums and can also result in account suspension:--

• No posting of any profanity or anything that alludes to be profanity.
• No posting requests to trade coupons/gift certificates/rebate forms, with other members.
• No Selling and/or offering items for sale.
• No padding your post count with one line posts or other attempts at flooding the forum with posts.
• Do not do anything that could interfere with the viewing of the forum by other members - including any Java or Java script, MARQUEE or other page altering tags.

--In order to provide you and all of our members with a polite, family friendly community and useful material we request that you please abide by the following:--

• If you are personally attacked, tell a moderator. DO NOT respond back to the attacker. This is often what they want and by doing so you are stooping to their level and also risk losing your own standing not only in the rulebook, but also in the community.
• If you are asking for assistance with a technical question, please provide what steps you have already taken as well as a list of what hardware you are using. Please use the Search feature before posting. Often times you will find your question or a similar one has already been answered. This will help your fellow members to provide the most useful responses.
• If you are engaged in a debate thread, please keep it adult and professional. Personal attacks WILL NOT be tolerated.
• New members are encouraged to take things slow. It generally takes a few posts for the existing members to adjust to new members. To facilitate this, it is recommended that new members take their time and post in existing threads when possible. Alternatively, you might post a thread in the "General Discussion" forum introducing yourself.
• When posting pictures please try to keep them under 100K file size and less than 600x600 pixels. This not only makes the forums look better, but it also is more friendly for those on 56K dialup.
• Please make sure your capslock key is disabled. Typing in all caps is the equivilent of shouting.
• Consider you actions and words and the effect they will have on others.
• Treat others as you would have them to treat you. Believe it or not, it works.
•
• Above all else, USE COMMON SENSE.

Although PC Club does not and cannot review the messages posted and is not responsible for the content of any of these messages, we at PC Club reserve the right to delete any message for any reason, or no reason, whatsoever. You shall remain solely responsible for the content of your messages, and you agree to indemnify and hold harmless PC Club, and their agents with respect to any claim based upon transmission or display of your message(s). We at PC Club reserve the right to revoke your membership to the PC Club forums or disable your posting ability for any reason, or no reason, whatsoever.

We at PC Club also reserve the right to reveal your identity (and any information we know about you) in the event of a complaint or legal action arising from any message posted by you.

Special thanks to Tim (catt1) for revamping the FAQ and to the many members who helped revised it.